Under-compensation from auto insurance agencies; it's always what's best for them.

Petition Background

My name is Leanne Birchenough and after recently being involved in an auto accident, Travelers Insurance deemed our family car a 'total loss'. But our vehicle is fully operational and is suffering significant cosmetic damage to the passenger side. The client they are representing was 100% at fault. But, by deeming the car 'totaled', it is simply more cost effective for their company instead of paying the damage estimate to have our car fixed. The restitute amount is too low to fix the vehicle and too low to buy another. In addition, Travelers Insurance is charging a $733 'salvage fee' to keep my own Y2000 Volvo V40 if we wish to claim restitute and have it fixed. The mileage on this car is relatively low, is in great condition (was) and is our only transportation. This is our reliable car that we have babied and put money into. Not something an insurance company should ‘total’ because it is more cost effective. Does this sound familiar, has this happened to you? This is common practice and leaves people stranded. This shouldn’t be the way insurance companies do business, we pay mandatory auto insurance to protect us and be protected, right? Please help bring this to light and end auto insurance greed and ill-practice by signing my petition. Thank you.